CITIZEN CHARTER PAGE

I. Mandate:

City of Malolos is a dynamic and culturally significant city located in the heart of the Philippines. As the capital city of the province of Bulacan, it spans a vast area of 6,725 hectares. This vibrant city is also renowned for its rich cultural heritage, boasting exceptional artists and great patriots who have played a significant role in shaping the nation’s history. With its thriving art scene and historical significance, City of Malolos is an absolute must-visit destination for both locals and tourists alike. Without a doubt, City of Malolos is a city that confidently stands out among other cities in the Philippines. The City Government of Malolos has established a clear set of priority programs within its jurisdiction in accordance with the provisions of Local Government Code known as RA 7160. These programs are designed to confidently ensure the preservation and enrichment of local culture, promote health and safety, maintain a balanced ecology, foster the development of scientific and technological capabilities, enhance public morals, promote economic prosperity and social justice, encourage full employment for residents, enforce peace and order, and create opportunities for the inhabitants to live comfortably.

II. Vision: 

Philippines’ premiere historical city of skilled, intellectual, disciplined, God-loving and empowered citizens with better quality of life embracing global challenges under a dynamic leadership.

III. Mission:

To uplift the living conditions of the people in the City of Malolos.

IV. Core Values:

Accountability
Honesty
Integrity
Excellence

V. Service Values:

“Dakila ang Bayan na may Malasakit sa Mamamayan”

Office of the City Veterinarian

External Services

Office of the City Traffic Management Officer