OFFICE OF THE CITY MAYORS OFFICE (OCM)

1. MAYOR’S CLEARANCE

The Mayor’s Office Clearance is issued to individuals needing a document stating that he/she has no pending case filed with the Office of the Mayor. Certifications are issued to affirm the validity of information.

Office/Division:	Office of the City Mayor
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	All
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Community Tax Certificate (1 original)	- Barangay Hall
Police clearance for residents (1 original)	- Police Station
NBI clearance for non-residents (1 original)	- NBI
Documentary stamp	- Office of the City Treasurer
Order of payment	- Office of the City Treasurer
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Pay the required fees at the Office of the City Treasurer by showing the Order of Payment. *Make sure to secure Official Receipt that will be issued upon payment	1. Accept the payment based on the Order of Payment. 1.1 Issue the Official Receipt	P100.00	5 mins	City Treasurer Office of the City Treasurer
2. Sign in the Client Log Book in the office lobby.	2. Give the Log Book to the client	None	2 mins	Admin Aide Office of the City Mayor
3. Submit the required documents for initial assessment and verification. *Make sure to present Order of Payment / Receipt	3. Receive the required documents and check for completeness		5 mins	Admin Aide Office of the City Mayor
4. Return to the Mayor’s Office for the processing and release of Clearance or Certification	4. Check the Official Receipt 4.1 Issue the Certificate or Clearance to the client		3 mins	Admin Aide Office of the City Mayor
	Total		15 mins

2. Provision of Burial Assistance

The Mayor’s Office offers financial assistance to defray funeral and related expenses to indigent individual or families.

Office/Division:	Office of the City Mayor	‎	‎	‎
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Residents only
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Barangay Certificate of Indigency (1 original)	- Barangay Hall
Death Certificate (1 photocopy)	- Medical facility where the deceased expired
Government Issued Identification Card of the Client (Philippine ID, UMID, GSIS ID, SSS ID, PhilHealth ID, TIN ID, Postal ID, Driver’s License, PRC ID, Pag-IBIG ID and Philippine Passport) (1 photocopy)	- BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG, Philhealth, LTO
Contract or official receipt named after the person indicated in the Barangay Certificate of Indigency (1 original) Personal letter addressed to City Mayor (1 original)	Funeral service provider
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the required documents for initial assessment and verification. *Make sure to secure the Contract or Official Receipt from the Funeral Service	1. Receive the required documents and check for completeness	None		Executive Assistant Office of the City Mayor
	1.1 Delegate amount based on the requesting client.			Executive Assistant II Office of the City Mayor
	1.2 Issue the Obligation Request if all required documents were given and amount determined			Executive Assistant Office of the City Mayor
	1.3 Start processing the request and issuance of check for signature			City Budget Officer City Accountant City Treasurer
	1.4 Have the check signed by the City Mayor			City Mayor
2. Return to the Office of the City Treasurer for the release of check.	2. Release the check to the requesting client.	None		City Treasurer Office of the City Treasurer
	TOTAL:		3-10 working days

3. Provision of Financial Assistance

Aside from burial, medical and livelihood aid, the Mayor’s Office offers other
financial assistance to indigent individuals or families as the need arises.

Office/Division:	Office of the City Mayor
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Residents only
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
-Personal letter addressed to Mayor (1 original)	- Immediate family member of the patient
-Barangay Certificate of Indigency (1 original)	- Barangay Hall
-Government Issued Identification Card of the Client (Philippine ID, UMID, GSIS ID, SSS ID, PhilHealth ID, TIN ID, Postal ID, Driver’s License, PRC ID, Pag-IBIG ID and Philippine Passport) (1 photocopy)	- BIR, Post Office, DFA, PSA, SSS, GSIS, PagIBIG, Philhealth, LTO
-Social case study	- Office of the City Social Welfare and Development Officer
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the required documents for initial assessment and verification. *Make sure to secure the social case study from the Social Welfare and Development Office.	1. Receive the required documents and check for completeness			Executive Assistant Office of the City Mayor
	1.1 Delegate amount based on the severity of the patient’s condition. *PHP 20000 is the maximum amount.	None		Executive Assistant Office of the City Mayor
	1.2 Issue the Obligation Request if all required documents were given and amount determined			Executive Assistant Office of the City Mayor
	1.3 Start processing the request and issuance of check for signature	None		City Budget Officer City Accountant City Treasurer
	1.4 Have the check signed by the City Mayor			City Mayor
2. Return to the Office of the City Treasurer for the release of check.	2. Release the check to the requesting client.	None		City Treasurer
	TOTAL:		3-10 working days

4. Provision of Livelihood Assistance

The Office of the City Mayor offers financial assistance to indigent individuals or families in need of a capital to start or continue a micro-enterprise. Residents are given three months to pay with no interest rate. The amount increases based on the accountability of the resident to pay on time. Those who hold a record of non- payment within the three-month period will no longer be given financial aid.

Office/Division:	Office of the City Mayor
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Residents only
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
-Personal letter addressed to Mayor (1 original)	- Immediate family member of the patient
Barangay Certificate of Indigency (1 original)	- Barangay Hall
-Government Issued Identification Card of the Client (Philippine ID, UMID, GSIS ID, SSS ID, PhilHealth ID, TIN ID, Postal ID, Driver’s License, PRC ID, Pag-IBIG ID and Philippine Passport) (1 photocopy)	- BIR, Post Office, DFA, PSA, SSS, GSIS, PagIBIG, Philhealth, LTO
Social case study	- Office City Social Welfare and Development Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the required documents for initial assessment and verification. *Make sure to secure the social case study from the Social Welfare and Development Office.	1. Receive the required documents and check for completeness			Executive Assistant Office of the City Mayor
	1.2 Issue the Obligation Request if all required documents were given and amount determined			Executive Assistant Office of the City Mayor
	1.3 Start processing the request and issuance of check for signature			City Budget Officer City Accountant City Treasurer
	1.4 Have the check signed by the City Mayor			City Mayor
2. Return to the Treasury for the release of check.	2. Release the check to the requesting client.	None		City Treasurer
	TOTAL:		3-10 working days

5. PROVISION OF MEDICAL ASSISTANCE

The Office of the City Mayor offers financial assistance to indigent individuals or families with disease and/or illness health problems. Residents are being assisted depending on the seriousness of the medical condition that needs to be addressed.

Office/Division:	Office of the City Mayor
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Residents only
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Personal letter addressed to Mayor (1 original)	- Immediate family member of the patient
Medical abstract of patient (1 original)	- Medical institution where the patient is admitted
Barangay Certificate of Indigency (1 original)	- Barangay Hall
Picture of patient (whole body)	- Immediate family member of the patient
Government Issued Identification Card of the Client (1 photocopy)	- BIR, Post Office, DFA, PSA, SSS, GSIS, PagIBIG, Philhealth, LTO
Social case study	- Office of the City Social Welfare and Development Officer
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the required documents for initial assessment and verification. *Make sure to secure the social case study from the Social Welfare and Development Office.	1. Receive the required documents and check for completeness	None		Executive Assistant Office of the City Mayor
	1.1 Delegate amount based on the severity of the patient’s condition.			Executive Assistant Office of the City Mayor
	1.2 Issue the Obligation Request if all required documents were given and amount determined			Executive Assistant Office of the City Mayor
	1.3 Start processing the request and issuance of check for signature			City Budget Officer City Accountant City Treasurer
	1.4 Have the check signed by the City Mayor			City Mayor
2. Return to the Treasury for the release of check.	2. Release the check to the requesting client.	None		City Treasurer
	TOTAL:		3-10 working days

6. SOLEMNIZATION OF MARRIAGE

Pursuant to the Local Government of 1991, one of the duties of the City Mayor is to solemnize marriage. This is included in the responsibilities of the Mayor’s Office to prepare the Marriage Contract to be signed by the contracting parties, witnesses and the City Mayor as the solemnizing officer.

Office/Division:	Office of the City Mayor
Classification:	Simple
Type of Transaction:	G2C – Government to Client
Who may avail:	All *provided that one of the contracting parties must be a resident of the City.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Marriage license (1 original) - Solemnization fee 150Php	- Office of the City Civil Registrar
-Documentary stamp (1 original) – 35Php	- Office of the City Treasurer
Full name of witnesses	- Office of the City Treasurer
Wedding ring on wedding day *If the couple cohabitates five years and above:	- Requesting Client
-Affidavit Art. 34 Cohabitation (4 copies) or Barangay Certification of Cohabitation (1 original)	- Attorney/Legal Consent - Barangay Hall
-Certificate of No Marriage (1 original)	- PSA Office
-Birth certificate/Baptismal (1 original)	- PSA Office/Religious Institution
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the required documents for initial assessment and verification.	1. Receive the required documents and check for completeness	None	2 mins	Admin Aide Office of the City Mayor
2. Wait for the confirmation of the schedule	2. Check and align with the schedule	None	2 mins	Admin Aide Office of the City Mayor
3. Record the schedule given.	3. Confirm the schedule with the client.	None	2 mins	Admin Aide Office of the City Mayor
4. Return to the Mayor’s Office for assigned wedding date.	4. Organize and prepare necessary documents according to the assigned wedding date.	None	60 mins	Executive Assistant Office of the City Mayor
	TOTAL:		1 hr 6 mins