CITY DISASTER RISK REDUCTION & MANAGEMENT DIVISION (CDRRMD)

1. Assistance in DRR-CCA study or research

Assistance in acquiring Disaster Risk Reduction and Climate Change Adaptation related information are given to students or agencies conducting study or research.

Office or Division:City Disaster Risk Reduction and Management Division
Classification: Complex
Type of Transaction:G2C
Who may avail:Students (Colleges/Universities), Public or Private Agencies
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Request letter (1 original copy, 1
photocopy)
Client or School/Agency of the client
Valid ID (Philippine ID, UMID, GSIS ID, SSS ID, Philhealth ID, TIN ID, Postal ID, Driver’s License, PRC ID, Pag-IBIG ID Philippine Passport) (1 photocopy)Client
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Submit a
request
letter to the
Office of the
City Mayor.
1. Receive the
required
documents
and check for
completeness.

2. Approval of the
request.
2.1. The
approved
request will
be
forwarded to
the
CDRRMO
for
appropriate
action.
None3 mins





1 day
Chief of Staff
Office of the City Mayor
2. Provide a
copy of the
letter to the
City Disaster
Risk
Reduction
and
Managemen
t Office.
3. Receive the
required
documents
and check for
completeness.

4. Upon
approval of
the Office of
the City
Mayor, the CDRRMO will
check for the
availability of
the data
requested.
5. The
CDRRMO will
coordinate
with the
requesting
student/agenc
y regarding
the data being
requested
and its
availability
None3 mins




1 hour
LDRRMO IV
CDRRMD
3. Provide
details on
the mode of
data sharing
(through
email,
personal
interview,
questionnair
e, etc.)
6. For interview,
the CDRRMO
will set a date
for the
discussion with
the person of
interest.
7. The CDRRMO
will send the
requested data
via email or
other data
sharing
method.
None1 hourLDRRMO IV
CDRRMD

2. Issuance of Resort Safety Inspection Report

A Resort Safety Inspection Report is issued to resorts within the territorial jurisdiction of the City of Malolos in compliance with Executive Order No. 19, Series 2017 requiring all resort owners/managers/operators to provide trained, accredited and experienced lifeguards.

Office or Division:City Disaster Risk Reduction and Management Division
Classification: Simple
Type of Transaction:G2B
Who may avail:Resort owners/managers/operators
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Business Permit Application Form (1 photocopy)
Business Permit and Licensing Division
First Aid and Basic Life Support Training
Certificate (1 photocopy)
Lifeguard of Resort
Water Safety Training Certificate (1
photocopy)
Lifeguard of Resort
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Submit the
requirement
s for Resort
Safety
Inspection
Report
1. Receive the
required
documents
and check for
completeness.
2. The CDRRMO
will inform the
client of the
schedule of
inspection.
None5 mins LDRRMO IV
CDRRMD
2. Accompany
the team in
conducting
inspection
3. Undertakes
resort
inspection and
check for
compliance or
noncompliance
with Executive
Order 19,
Series 2017.
4. Prepares
Resort Safety
Inspection
Report.
5. The CDRRMO
will coordinate
with the client
of the date of
report
issuance.
None1 dayLDRRMO IV
CDRRMD
3. Secure
Resort
Safety
Inspection
Report
6. Issues Resort
Safety
Inspection
Report
None10 minsLDRRMO IV
CDRRMD

3. Lending of rescue tools and equipment

Rescue tools and equipment are lent to requesting agencies to augment in the conduct of trainings, disaster operations and other related services.

Office or Division:City Disaster Risk Reduction and Management Division
Classification: Simple
Type of Transaction:G2G, G2C, G2B
Who may avail:Residents only
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Request letter (1 original copy, 1
photocopy)
Agency of the client
Borrower’s valid ID (Original Copy)Client or Agency of the client
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Submit a
request letter
to the Office
of the City
Mayor.
1. Receive the
required
documents and
check for
completeness.
2. Approval of the
request.
2.1. The approved
request will be
forwarded to
the CDRRMO
for appropriate
action.
None3 mins




1 day
Chief of Staff
Office of the City Mayor
2. Provide a
copy of the
letter to the
City Disaster
Risk
Reduction
and
Management
Office.
3. Receive the
required
documents and
check for
completeness.
None3 minsLDRRMO IV
CDRRMO
3. Coordinate
with the
CDRRMO for
the
availability of
the requested tool/ equipment
4.Upon approval of
the Office of the
City Mayor, the
CDRRMO will
check for the
availability of the requested
tool/equipment,
date of usage and
pick-up.
None15 mins.LDRRMO IV
CDRRMD
4. Accomplish
the
Borrower’s
Form
attached with
a photocopy
of the
borrower’s ID.
5.Give the
Borrower’s Form
to the client.
6.Receive the form
and check for
completeness.
None10 mins.LDRRMO IV
CDRRMD
5. Pick-up the
requested
tool/equipme
nt
7.Give instructions
for care and
usage.
8.Release or issue
the
tool/equipment
requested.
15 mins. LDRRMO IV
CDRRMD
6. Return the
borrowed
item clean
and in good
condition 1-2
days after
use attached
with photo
documentatio
n of its use.
9.Accept the
tool/equipment
and check for any
damage and
general condition.
(Repair/replacement
of any damage of
the borrowed
tool/equipment shall
be shouldered by
the borrower)
15 mins.LDRRMO IV
CDRRMD

4. Rescue and Emergency Response

Rescue and emergency response include medical incident, vehicular accident, trauma, crime and fire incident, drowning and retrieval and other related emergency services given to the citizens of the City of Malolos. 

Office or Division:City Disaster Risk Reduction and Management Division
Classification: Complex
Type of Transaction:G2C
Who may avail:All
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
None
None
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Call
Emergency
Hotline
(044) 760-
5160 or
two-way
radio.
1. Attend to the
call.
None1 minuteLDRRMO IV
CDRRMD
2. Provide the
necessary
information
regarding
the
emergency
2. Gather
important
information as
follows:
• Name of
caller
• Contact
number
• Location
• Landmark
• Date and
Time of
Incident
• Condition
• Others
3. Dispatch of
the needed
response
team.
4. Provide
instructions to
the caller on
how to give
first aid while
the team is
heading to
the scene.
5. Monitoring of
the response
team’s
location
6. Response
team’s arrival
on scene.
7. Providing
necessary action or
service.
None



1 minute


3 minutes/km
after dispatch
until the team
reaches the
scene
LDRRMO IV
CDRRMD

5. Standby Medic or Ambulance

Provision of Standby Medic or Ambulance in planned events to prepare and respond for any untoward incidents and emergencies are given to requesting agencies in the City of Malolos.

Office or Division:City Disaster Risk Reduction and Management Division
Classification: Simple
Type of Transaction:G2G, G2C, G2B
Who may avail:All
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Request letter (1 original copy, 1
photocopy)
Agency of the client

Event plan or details (1 original copy, 1
photocopy)
Agency of the client
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Submit a
request
letter to the
Office of the
City Mayor.
1. Receive the
required
documents
and check for
completeness.
2. Approval of the
request.
2.2. The
approved
request will
be
forwarded to
the
CDRRMO
for
appropriate
action.
None3 mins




1 day
Chief of Staff
Office of the City Mayor
2. Provide a
copy of the
letter to the
City Disaster
Risk
Reduction
and Managemen
t Office.
3. Upon approval
of the Office of the City Mayor,
the CDRRMO
will check for
the schedule
and availability
of resources.
4. Upon
confirmation,
the CDRRMO
will contact the
client/agency
for discussion
of event/
program
details.
None



1 hour







1 hour
LDRRMO IV
CDRRMD
3. Coordinate
with the
CDRRMO
for planning
on event
details and
meetings.
5. Discuss and
finalize event
plans.
6. Conduct an
orientation
prior to the
event/program.
None 2 hoursLDRRMO IV
CDRRMD

6. Trainings/Orientations on Disaster Risk Reduction and Climate Change Adaptation

Provision of trainings/orientations on Disaster Risk Reduction and Climate Change Adaptation which includes First Aid Training, Water Safety Orientation, Fire Safety and Earthquake Orientation and Drills, DRRM Orientation, CBDRRM Training and other related activities to requesting agencies/establishments in the City of Malolos.

Office or Division:City Disaster Risk Reduction and Management Division
Classification: Complex
Type of Transaction:G2G, G2C, G2B
Who may avail:All
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Request letter (1 original copy, 1
photocopy)
Client or School/Agency of the client
Valid ID (1 photocopy)Client
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Submit a
request
letter to the Office of the
City Mayor
1. Receive the
required
documents and check for
completeness.
2. Approval of the
request.
2.1. The
approved
request will
be
forwarded to
the
CDRRMO
for
appropriate action.
None3 mins



1 day
Chief of Staff
Office of the City Mayor
2. Provide a
copy of the
letter to the
City Disaster
Risk
Reduction
and
Managemen
t Office.
3. Receive the
required
documents
and check for
completeness.
4. Upon approval
of the Office of
the City Mayor,
the CDRRMO
will coordinate
with the
requesting
agency or
institution.
None



3 mins




15 mins
LDRRMO IV
CDRRMD
3. Provide
details on
the
requested
training or
orientation.
5. Discuss and
finalize with
the requesting
agency the
following:
• Schedule,
date and
venue
• Participants
(profile,
number, etc.)
• Type of
training
None 1 hourLDRRMO IV
CDRRMD

4. Attend to the
training or
orientation.
6. Conduct
training or
orientation
None1 - 5 days LDRRMO IV
CDRRMD
5. Accomplish the postactivity
evaluation
form.
7. Collect the post-activity
evaluation
form.
8. Conclude the
training or
orientation.
None20 minsLDRRMO IV
CDRRMD