CITIZEN'S CHARTER |
office of the CITY CIVIL REGISTRar (occr)
1. WINDOW 1 TRANSACTIONS
Issuance and Application of Marriage License
Where a marriage license is required, each of the contracting parties shall file separate sworn application for such license with the proper local civil registrar of the place where either or both of the contracting parties reside. When the license is issued, the same shall be valid in any part of the Philippines for a period of one hundred twenty (120) days from the date of issue, and shall be deemed automatically cancelled at the expiration date of the said period if the contracting parties have not made use of it.
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | Complex | |||
Type of Transaction: | G2C – Government to Client |
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Who may avail: | LEGAL-AGED RESIDENTS IN MALOLOS, BULACAN | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Birth Certificate/Baptismal Certificate | Philippine Statistics Authority, Office of the City Civil Registrar, Personal, Church | |||
2x2 ID picture with white background (2pcs. each applicant) | Personal | |||
18-21 years old – Father’s appearance to sign the consent form | Personal | |||
21&1 day-25 years old – Parent’s appearance to sign the advice form | Personal | |||
26 years old & above – CENOMAR (PSA – Certificate of No Marriage) | Philippine Statistics Authority | |||
For foreigners – Certificate of Legal Capacity: Embassy of Manila (Original), Passport, Birth Certificate / Family Register | Embassy of Manila | |||
* IF DIVORCED / ANNULLED: - Divorce paper - Entry of Judgement - Judicial Decree - Marriage Certificate with Remarks of Annulment / Divorce | Court, Philippine Statistics Authority | |||
* IF WIDOW / WIDOWER: - Death Certificate of Spouse and CENOMAR of applicant | Philippine Statistics Authority, Office of the City Civil Registrar | |||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Fill out and submission of the forms needed for the application of marriage license. | 1. Receiving and reviewing of accomplished form of application for marriage license. | NONE | 15minutes | Buenafe Santos Administrative Aide I |
2. Payment of fees | 2. Collection of fees | PHP 202.00 | 5 minutes | Office of the City Treasurer / Buenafe Santos Administrative Aide I |
3. Affirmation of oath | 3. Recording of documents in the registry book. | NONE | 2 minutes | Jocielynn A. Javier City Civil Registrar |
4. Claiming of the Marriage License. | 4. Issuance of marriage on the 11thday after 10 days of posting. | NONE | 10 days posting, 11th day; release | Buenafe Santos Administrative Aide I |
2. WINDOW 2 TRANSACTIONS
Issuance of Certified True Copies and Transcription of Registry Records
Civil registry documents such as birth, marriage and death certificates may be availed of by securing a certified true transcription / photocopy from the office. Transcriptions are issued if the record are available in the registry book while certified true copies are issued based on the original copy of the document filed and kept in our archives.
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | Simple |
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Type of Transaction: | G2C – Government to Client |
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Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
1. Accomplished request slip (Birth, Marriage, Death, Fetal Death) * If the owner of the document will acquire the civil document: - any valid ID * If the wife / husband (owner of the document) will acquire the civil document: - Marriage Contract - any valid ID * If any of the children (owner of the document) will acquire the civil document: - Birth certificate - any valid ID - authorization letter * If others or not the nearest kin: (owner of the document) will acquire the civil document: - Special Power of Attorney (SPA) - Marriage contract / Birth Certificate (the one that authorize / gave SPA) - any valid ID 2. Valid ID’s (Philippine ID, UMID, GSIS ID, SSS ID, PhilHealth ID, TIN ID, Postal ID, Driver’s License, PRC ID, Pag-IBIG ID and Philippine Passport) | Personal Philippine Statistics Authority / Office of the City Civil Registrar Personal Philippine Statistics Authority / Office of the City Civil Registrar Personal Notary Public Philippine Statistics Authority / Office of the City Civil Registrar Personal |
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CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submission of accomplished request slip | Verification of the availability of documents | 5minutes | Annalyn Lucas / Cynthia Bustillos Administrative Aide I |
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2. Order of payment | Preparation of requested civil registry documents | 2 minutes | Annalyn Lucas / Cynthia Bustillos Administrative Aide I |
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3. Payment of fees | Authentication of certified true copies | See fees below | 3 minutes | Office of the City Treasurer/ Jocelyn Javier City Civil Registrar Ma. Theresa Garcia Registration Officer IV |
4. Waiting for the Certified true copy/transcription of the requested document. | Issuance of certified true copies. | 2 minutes | Annalyn Lucas Administrative Aide I |
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CERTIFIED TRUE COPY – PHP50.00 TRANSCRIPTION – PHP100.00
DOCUMENTARY STAMP – PHP35.00
3. WINDOW 3 TRANSACTIONS
DELAYED REGISTRATION, LEGITIMATION AND OUT-OF-TOWN REGISTRATION
Delayed registration applies to events (birth, marriage, death and fetal death) that are not yet registered the after thirty (30) day reglementary period after the occurrence of the event. A ten (10) day posting period must be observed before the document applied for will be released.
Legitimation is a remedy by means of which those in fact were not born in wedlock and should, therefore, be considered illegitimate, are, by fiction, considered legitimate, it being supposed that they were born when their parents were already validly married.
Out-of-town reporting of birth occurs when the Certificate of Live Birth is presented to the civil registrar of a city or municipality which is not the place of birth, not for registration but to be forwarded to the civil registrar of the city or municipality where the birth occurred and where it should be registered.
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | HIGHLY TECHNICAL | |||
Type of Transaction: | G2C – Government to Client |
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Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
BIRTH CERTIFICATE: |
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1. PSA Negative Certificate | Philippine Statistics Authority | |||
2. Affidavit of 2 Witnesses | Notary Public | |||
3. Baptismal Certificate | Church | |||
4. Voter’s Application Record | Commission on Elections (COMELEC) | |||
5. Marriage Contract of Parents | Philippine Statistics Authority/Office of the City Civil Registrar | |||
6. Form 137 (Elementary) | School | |||
7. Barangay Certification issued by the Punong Barangay | Barangay | |||
8. Any two (2) documentary evidence showing identity of parents (such as but not limited to Certificate of Live Birth, government issued ID, marriage certificate of parents, certificate of death if deceased) | Philippine Statistics Authority, government agencies | |||
9.Unedited 2x2 photo, white background (taken within 3 months from the date of registration) | Personal | |||
10. National ID | Philippine Statistics Authority | |||
* IN CASE OF APPLICANTS 18 YEARS OF AGE AND ABOVE - Mandatory personal appearance - Marriage Contract (if married) * IF THE APPLICATION FOR DELAYED REGISTRATION IS FILED ON BEHALF OF A DECEASED PERSON: - Required: Certificate of Death of the registrant | Philippine Statistics Authority / Office of the City Civil Registrar | |||
* IF ONE OF THE PARENTS IS A FOREIGNER: - Certificate of Marriage of parents (marital child) - Birth certificate of parents - Valid Passport or BI Clearance Certificate or ACR I-Card of the foreign parent | Philippine Statistics Authority / Office of the City Civil Registrar, Department of Foreign Affairs | |||
DEATH CERTIFICATE: | WHERE TO SECURE | |||
1. PSA Negative Certificate | Philippine Statistics Authority | |||
2. Affidavit of 2 Witnesses | Notary Public | |||
3. Affidavit of Surviving Kin | Notary Public | |||
4. Death Certificate | Funeral Service/Hospital | |||
5. Medical Certificate from the Hospital | Hospital |
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6. Picture of tombstone | Client | |||
MARRIAGE CERTIFICATE: | WHERE TO SECURE | |||
1. PSA Negative Certificate | Philippine Statistics Authority | |||
2. CENOMAR (Bride & Groom) | Philippine Statistics Authority | |||
3. Affidavit of Contracting Parties | Notary Public | |||
4. Affidavit of 2 Witnesses | Notary Public | |||
5. Marriage Contract/Certificate | Office of the City Civil Registrar | |||
6.Cedula/Valid ID | Client, Office of the City Treasurer, Barangay Hall | |||
LEGITIMATION: | WHERE TO SECURE | |||
1. Birth Certificate | Philippine Statistics Authority | |||
2. Marriage Contract of Parents | Philippine Statistics Authority / Church / Local Civil Registry Office | |||
3. Baptismal Certificate / Form 137 (With Father’s Name) | Church / School | |||
4. Affidavit of Legitimation | Notary Public | |||
5. Admission of Paternity (if not acknowledged) | Notary Public | |||
6. Affidavit of Minority (if parents were minor during conception) | Notary Public | |||
7. CENOMAR (both parents) | Philippine Statistics Authority | |||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Filling out the forms and submission of the forms needed for the application. | 1. Receiving and reviewing for delayed registration of birth, death and marriage, out-of-town registration and legitimation. | none | 20 minutes | Kimberly Ann E. Capillo Registration Officer I |
2. Payment of fees | 2. Collection of fees | P 100.00 | 10 minutes | Office of the City Treasurer |
3. Processing and claiming of the document. | 3.1 Reviewing and signature of the City Civil Registrar 3.1 Issuance of the document on the 11th day after 10 days posting period. | none | 10 days posting, 11th day; release | Kimberly Ann E. Capillo Registration Officer I |
LATE REGISTRATION – PHP100.00 LEGITIMATION – PHP100.00
4. WINDOW 4 TRANSACTIONS
REGISTRATION OF BIRTH, MARRIAGE AND DEATH CERTIFICATE (TIMELY)
Live Birth, Death and Fetal Death shall be registered within thirty (30) days from the occurrence of the event. For ordinary marriage, the time for submission of the Certificate of Marriage is within fifteen (15) days following the solemnization of marriage. For marriage exempt from marriage requirement/s, the prescribed period for registration is thirty (30) days at the place where the marriage was solemnized.
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | Simple |
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Type of Transaction: | G2C – Government to Client | |||
Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
1. Duly accomplished certificate of Live Birth, Marriage Certificate and Death Certificate | Hospital, Clinic, Church, Funeral Service | |||
* Certificate of Live Birth - IF MARRIED - Marriage Certificate - Valid ID | Philippine Statistics Authority / Office of the City Civil Registrar | |||
* Certificate of Live Birth - IF NOT MARRIED personal appearance of both parents - Valid ID (both parents) | Personal | |||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submission of the civil document | Receiving and reviewing the details in the civil document. | none | 15 minutes | Wilbert Roland M. Tolosa Registration Officer I |
2. Affirmation of oath | 2.1 If not married, the Admission of Paternity and Affidavit to Use the Surname of the Father shall be notarized. 2.2 Registration on the Legal Instrument Registry Book. 2.3 If married, the document will be registered. | none | 30 minutes | Jocielynn A. Javier City Civil Registrar |
3. Waiting for the registered document. | Issuance/ releasing of the document. | none | 2 minutes | Wilbert Roland M. Tolosa Registration Officer I |
5. R.A. 9255 Supplemental, Endorsement
A Supplemental Report using the appropriate form (Certificate of Live Birth, Certificate of Death, Certificate of Fetal Death or Certificate of Marriage) may be filed to supply information inadvertently omitted when the document was registered.
Endorsement is the process for documents issued to client if they request for the Security Paper of their documents to Philippine Statistics Authority but the result is negative or no record and the Office of the City Civil Registrar or the person has the copy of the registered document. The City Civil Registrar will issue the endorsement of the said document to the Philippine Statistics Authority.
Affidavit of Acknowledgement is a public document executed by the biological father establishing paternal relationship with the child.
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | Highly Technical |
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Type of Transaction: | G2C – Government to Client | |||
Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
R.A. 9255 | ||||
1. Affidavit of Acknowledgement to Use the Surname of the Father | Notary Public | |||
2. Affidavit of Admission of Paternity | Notary Public | |||
3. Birth Certificate of Child | Personal/Hospital/Clinic | |||
4. Baptismal Certificate of Child (With Father’s Name) | Church | |||
5. Form 137 (CTC with Father’s Name) S | School/DepEd | |||
6. SSS (Beneficiary of Father) | SSS | |||
SUPPLEMENTAL REPORT |
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1. Birth Certificate (PSA Copy) | PSA | |||
2. Affidavit of Supplemental | Notary Public | |||
3. Voter’s Registration Record | Commission on Elections (COMELEC) |
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4. Form 137 | School/DepEd |
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5. Marriage Contract | Office of the City Civil Registrar / Philippine Statistics Authority/ Church | |||
6. PhilHealth MDR | PhilHealth | |||
7. SSS Record | SSS | |||
8. Baptismal Certificate | Church | |||
ENDORSEMENT | ||||
1. Photocopy of document (3 copies) | Personal | |||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submission of the complete requirements | Receiving and reviewing the requirements from the client | 15 minutes | Juvy B. Mendoza Administrative Aide I |
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2. Payment of fees | 2.1 Collection of fees 2.2. For endorsement, the document will be processed. | See fees below | 30 minutes | Office of the City Treasurer Juvy B. Mendoza Administrative Aide I |
3. Checking of the prepared document by the LCRO. | 3.1 Reviewing and affirmation. 3.2 Endorsement – Checking and releasing of document. | none | 20 minutes | Jocielynn A. Javier City Civil Registrar Ma. Theresa G. Garcia Supervising Adm. Officer Juvy B. Mendoza Administrative Aide I |
4. Waiting for the registered document. | 4.1 For Supplemental and RA 9255 (Acknowledgement and AUSF) - Preparation of annotation on the COLB and certified copies of attached supporting documents. 4.2 Issuance/ releasing of the document after 2 posting days | none | 2 posting days | Juvy B. Mendoza Administrative Aide I |
SUPPLEMENTAL REPORT – PHP250.00
ACKNOWLEDGEMENT ( AUSF) – PHP250.00
6. Court Decree – Adoption, Annulment, Correction
In case of a court decree/order covering the status of a person, it shall be the duty of the Clerk of Court to advise the successful petitioner to have the decree/order registered in the Civil Registrar’s Office where the court is functioning within ten (10) days after the decree has become final and executory.
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | Highly Technical | |||
Type of Transaction: | G2G – Government to Government G2C – Government to Client |
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Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
1. Certified copy of Finality and Decision (7 sets) | Court – Regional/Municipal Trial Court | |||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submission of the documents from the client | Interview the client and reviewing of the documents (finality and decision) if certified copy by the branch. (7 sets) | none | 20 minutes | Irene S. Vinta Administrative Aide I |
2. Waiting for the Verification from the Court | Verification and authentication of the petition on the Court proceedings thru LBC transaction. (will be verified thru text or call) | none | 3 weeks – 1 month | Irene S. Vinta Administrative Aide I |
3. Payment of fees | 3.1 Collection of fees 3.2 Certification and Annotation of documents | See fees below | 40 minutes | Office of the City Treasurer / Irene S. Vinta Administrative Aide I |
4. Waiting for the releasing of documents | 4.1 Documents are subject for signature and reviewing of the City Civil Registrar. 4.2 Issuance/releasing of the document. | none | 45 minutes | Jocielynn A. Javier City Civil Registrar |
COURT REGISTRATION – PHP1,000.00 | ||||
CTC FINALITY (for civil documents registered on City of Malolos) – PHP1,000.00 |
7. Petition for Correction R.A. 9048 and R.A. 10172
• CHANGE OF FIRST NAME (CFN)
• RA 9048 CORRECTION OF CLERICAL ERROR (CCE)
• RA 10172 (CORRECTION OF DAY AND MONTH IN THE DATE OF BIRTH AND SEX/GENDER)
Republic Act No. 9048 authorizes the city or municipal civil registrar or the consul general to correct a clerical or typographical error in an entry and/or change of first name or nickname in the civil register without need of a judicial order.
Republic Act No. 10172 authorizes the city/municipal civil registrar including the consul general, in accordance with the provisions of existing laws, to correct clerical or typographical errors in the day and month (date of birth) or sex of a person in the civil register of birth, without the need of judicial order.
An administrative remedy in nature, it is a departure from the usual judicial process in correcting clerical errors of changing an entry in civil registry documents. It is aimed at according petitioners an expeditious and cheaper way of correcting errors found in her/his record.
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | Highly technical | |||
Type of Transaction: | G2C – Government to Client |
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Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
BIRTH CERTIFICATE: |
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1. Birth Certificate (PSA Copy) | Philippine Statistics Authority | |||
2. Baptismal Certificate | Church | |||
3. Voter’s Certification | Commission on Elections (COMELEC) | |||
4. Birth Certificate or Baptismal Certificate of Father | Philippine Statistics Authority /Local Civil Registry Office/Church | |||
5. Birth Certificate or Baptismal Certificate of Mother | Philippine Statistics Authority /Local Civil Registry Office/Church | |||
6. Birth Certificates of Brothers and Sisters | Philippine Statistics Authority /Local Civil Registry Office | |||
7. Birth Certificates of Children | Philippine Statistics Authority /Local Civil Registry Office | |||
8. Marriage Certificate of Parents | Philippine Statistics Authority /Local Civil Registry Office | |||
9. ID’S, Cedula | Personal, Barangay Hall, Municipal Hall | |||
IF CHANGE OF FIRST NAME (CFN) OR RA 10172: - Form 137 (Elementary) - NBI Police Clearance Affidavit of Non-Employment / Certificate of Employment with No Pending Administrative Case | School NBI/PNP Notary Public / Employer | |||
IF RA 10172 ONLY: Affidavit of No Medical Record or Medical Certificate (baby boy or baby girl) | Notary Public / Hospital | |||
NOTE: 3 photocopies each document | ||||
DEATH CERTIFICATE: | WHERE TO SECURE | |||
1. Death Certificate (PSA Copy) | Philippine Statistics Authority | |||
2. Baptismal Certificate | Church | |||
3. Marriage Contract | Philippine Statistics Authority /Office of the City Civil Registrar | |||
4. FORM 137 (Elementary) | School/DepEd | |||
5. ID’S, Cedula | Barangay Hall, Municipal Hall | |||
6. NBI & Police Clearance | NBI & Police Station | |||
7. Birth Certificates of Children | Philippine Statistics Authority /Office of the City Civil Registrar | |||
8. Marriage Certificates of Parents / Owner | Marriage Certificates of Parents / Owner | |||
9. IDs, cedula | IDs, cedula | |||
NOTE: 3 photocopies each document | NOTE: 3 photocopies each document | |||
MARRIAGE CERTIFICATE: | Client, Treasurer’s Office, Barangay Hall | |||
1. Marriage Certificate (PSA Copy) | Philippine Statistics Authority | |||
2. Birth Certificate (Husband & Wife) | Philippine Statistics Authority /Office of the City Civil Registrar | |||
3. Baptismal Certificate (Husband & Wife) | Philippine Statistics Authority /Office of the City Civil Registrar | |||
4. Birth Certificate of Children | Philippine Statistics Authority /Office of the City Civil Registrar | |||
5. ID’S, Cedula | Barangay Hall, Municipal Hall | |||
6. NBI & Police Clearance | NBI & Police Station | |||
NOTE: 3 photocopies each document | ||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submission of the requirements | Conducts interview to the client regarding the petition and receiving the complete documents. | none | 25 minutes | Edelissa Velasco Computer Operator II / Josheine Oseth Clavio Administrative Aide I |
2. Payment of fees | 2.1 Collection of fees 2.2 Verification and filing of the petition for the correction of the civil document. | See fees below | 20 minutes | Office of the City Treasurer / Edelissa Velasco Computer Operator II / Josheine Oseth Clavio Administrative Aide I |
3. Waiting of 4-8 months for the Decision of the Petition from PSA. | 3.1 Preparation of the Notice of Posting, Certification of Posting and Record Sheets then proceed to preparation of the document action taken by the City Civil Registrar. 3.2 Certified copy of all the documents needed for the petition. 3.3 Documents are now subject for reviewing and signature of the City Civil Registrar. 3.4 Documents are transmitted to Philippine Statistics Authority Services Division after 15-days posting period | none | 30 minutes | Edelissa Velasco Computer Operator II Josheine Oseth Clavio Administrative Aide I Jocielynn A. Javier City Civil Registrar Josheine Oseth Clavio Administrative Aide I |
R.A. 10172 (Correction of Sex, Month or Date of Birth) - P 3,000.00 | ||||
CHANGE OF FIRST NAME - P 3,000.00 | ||||
R.A. 9048 P 1,000.00 – Clerical Error |
8. Petition for Correction (R.A. 9048 and R.A. 10172) Finality
Office or Division: | OFFICE OF THE CITY CIVIL REGISTRAR | |||
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Classification: | SIMPLE | |||
Type of Transaction: | G2G – GOVERNTMENT TO GOVERNMENT G2C – GOVERNMENT TO CLIENT |
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Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
1. Decision of Petition from PSA | PSA | |||
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1.Submission the photocopy of Decision from PSA and photocopy of the civil document to be corrected | 1. Preparation of Certificate of Finality of RA 9048 / RA 10172 for security paper issuance and annotated COLB of the petition. | NONE | 35 minutes | Josheine Oseth Clavio Administrative Aide I |
2. Waiting for the Finality | 2. Documents are now subject for reviewing and signature of the City Civil Registrar. | NONE | 20 minutes | Jocielynn A. Javier City Civil Registrar |
3. Transmittal of finality | 3. Transmittal of Finalities to the Philippine Statistics Authority RSSO III Pampanga for Annotation and Security paper issuance. (Average processing of PSA: 2 months onwards) | NONE | 10 days | Josheine Oseth Clavio Administrative Aide I |