CITIZEN'S CHARTER |
OFFICE OF THE CITY LEGAL OFFICER (OCLO)
1. FREE LEGAL ADVICE
Free consultation service on any legal matter and concerns provided to walk-in clients who are residents of the City of Malolos who cannot afford the services of a private lawyer
Office or Division: | Office of the City Legal Officer | |||
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Classification: | Simple | |||
Type of Transaction: | G2C - Government to Citizen | |||
Who may avail: | Indigent residents of the City of Malolos | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Filled out Legal Advice Client’s Sheet | Office of the City Legal Officer front desk | |||
Supporting documents for legal query | Client’s sources | |||
CLIENTS STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCE SSINGTIME | PERSON RESPONSIBLE |
1. Fill out the Legal Advice Client’s Sheet and wait to be called | 1.1 Provide adequate and appropriate response while assisting the client to fill out the sheet. | None | 2 minutes | Administrative Aide I |
1.2 Refers the Client to the Lawyer of the Day | None | 1 minute | Administrative Aide I | |
1.3 Notes action taken and recommendations in relation to the case | None | 1hour and 30 minutes | (City Legal Officer/ Attorney IV) Lawyer of the day |
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1.4 Submits the information and refer to the Legal Assistant | None | 1 minute | ||
2. Wait for the release of the legal form, if any | 2.1 Drafts legal forms, if any | None | 25 minutes | Legal Assistant II |
3. Receive the legal form, if any | 3.1 Release legal forms, if any | None | 1 minute | Administrative Assistant II |
Total: | None | 2 hours |
2. PREPARING LEGAL FORMS (AFFIDAVITS, SPECIAL POWER OF ATTORNEY, DEEDS, CONTRACTS AND PROMISSORY NOTE)
Legal Forms such as Affidavits, Special Power of Attorney, Deeds, Contracts and Promissory note are documents declaring a particular circumstance or event that he/she has to take action into.
Office or Division: | Office of the City Legal Officer | |||
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Classification: | Simple | |||
Type of Transaction: | G2C - Government to Client; G2B - Government to Business; G2G - Government to Government |
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Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Principal 1. Government issued valid Identification Card | BIR, Post Office, DFA, PSA, SSS, GSIS, PAG-IBIG |
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Supporting documents | Client’s sources | |||
Representative 1. Special Power of Attorney | Citizen or Client being represented |
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2. Government issued valid Identification Card of the person being represented (Photocopy) 3. Government issued valid Identification Card of the Representative | BIR, Post Office, DFA, PSA, SSS, GSIS, PAG-IBIG BIR, Post Office, DFA, PSA, SSS, GSIS, PAG-IBIG |
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Supporting documents | Client’s sources | |||
CLIENTS STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCE SSINGTIME | PERSON RESPONSIBLE |
1. Fill out the information in the Client’s Log Sheet | 1.1 Assists the client in filling up the form | None | 1 minute | Administrative Aide I |
2. Submit the required documents for initial assessment ad verification | 2.1 Receive the documents and validate the required documents | None | 1 minute | Administrative Aide I |
Obtain information from the client as to the nature of the case involved and the services needed | None | 2 minutes | Administrative Aide I | |
3. Wait for the release of the legal form | 3.1 Preparation of legal forms | None | 30 minutes | Administrative Aide I/ Administrative Assistant II/ Attorney IV |
4. Receive the legal form | 4.1 Release legal forms | None | 1 minute | Administrative Aide I |
Total: | None | 35 minutes |
3. RENDERING OF WRITTEN LEGAL OPINION
Legal Opinion provided in writing expressing legal conclusions/analyses on issues involving interpretation or applicability of the laws. The office renders legal opinion on the basis of a written query and given a particular set of facts.
Office or Division: | Office of the City Legal Officer | |||
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Classification: | Complex / Highly Technical | |||
Type of Transaction: | G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government |
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Who may avail: | All | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Letter request for written legal opinion, complete with of pertinent facts and supporting documents | Client’s sources |
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CLIENTS STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCE SSINGTIME | PERSON RESPONSIBLE |
1. Fill out information in Client’s Log Sheet: -Name -Address - Mobile Number - Type of Legal Service needed/ Purposes | 1. Assists the client in filling up the form | None | 2 minutes | Administrative Aide I |
2. Submit the letter and all the supporting documents | 2.1 Receives the letter and all the supporting documents | None | 1 minute | Administrative Assistant II |
3. Relay Concerns/ Inquiry to the Legal Assistants/ Legal Officer / Attorney IV | 3.1 Refers all the documents to the Lawyer of the Day | None | 1 minute | Administrative Assistant II |
3.2 Review written query | 30 minutes | |||
3.3 Makes marginal notes action taken and recommendations | 1 day | City Legal Officer/ Attorney IV |
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3.4 Submits the information and refer to the Legal Assistant | 3 minutes | |||
4. Release of the legal opinion | 4.1 Conduct appropriate research, investigation and draft’s legal opinion | None | 13 days | Legal Assistant II |
4.2 Make a final review on the drafted opinion. | 30 minutes |
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4.3 Finalize and print drafted opinion. | 10 minutes | City Legal Officer/ Attorney IV |
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4.4 Sign drafted legal opinion | 1 minute | |||
5. Receive the legal opinion | 5.1 Release legal opinion | None | 1 minute | Administrative Assistant II |
Total | None | 14 days and 70 minutes |
4. INVESTIGATION OF CITY GOVERNMENT OF MALOLOS EMPLOYEES FOR ADMINISTRATIVE NEGLECT OR MISCONDUCT IN THE OFFICE
A procedure for determining whether or not an employee has violated Civil Service rules, regulation, and related policies and issuances.
Office or Division: | Office of the City Legal Officer | |||
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Classification: | Highly Technical | |||
Type of Transaction: | G2G – Government to Government | |||
Who may avail: | City Government of Malolos Employees | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Endorsement letter with attached Verified Complaint letter | Office of the City Mayor | |||
CLIENTS STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCE SSINGTIME | PERSON RESPONSIBLE |
1. Submit endorsement letter, complaint, and other pertinent documents / Purposes | 1.1 Receive and verify completeness of documents 1.2 Record documents and refer to City Legal Officer 1.3 Review complaint and conduct preliminary investigation 1.3.1 Issue a notice to explain to the complained of within five (5) days from receipt of endorsement letter, complaint, and other pertinent documents from the Office of the City Mayor; 1.3.2 ex-parte evaluation of the records or clarificatory meeting with the parties | None | 1 minute 1 minute Up to 20 days | Administrative Assistant II Administrative Assistant II City Legal Officer |
1.4 Draft Investigation Report | None | 5 days | Legal Assistant II |
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1.5 Make a final review on the drafted opinion. | None | 30 minutes | City Legal Officer |
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City Legal Officer 1.6 Finalize and print drafted opinion. | None | 30 minutes | Legal Assistant II |
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1.7 Sign drafted legal opinion | None | 10 minutes | City Legal Officer |
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1.8 Release the Investigation Report with recommendation and the complete records of the case to the City Mayor | None | 1 minute | Administrative Assistant II |
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Total | None | 25 days and 73 minutes |
5. REVIEW OF CONTRACTS, ORDINANCE, EXECUTIVE ORDER AND OTHER LEGAL INSTRUMENTS
One of the duties and functions of the City Legal Officer is to review ordinances, contracts, bonds, lease, Executive Order and other instruments involving any interest of the City when required by the City Mayor, City Vice Mayor, Sangguniang Panlungsod, departments and barangays.
Office or Division: | Office of the City Legal Officer | |||
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Classification: | Complex | |||
Type of Transaction: | G2G – Government to Government | |||
Who may avail: | The City Mayor, all City departments and barangays of the City | |||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
Letter request for review of legal documents, complete with pertinent facts and attachments. | Client | |||
CLIENTS STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCE SSINGTIME | PERSON RESPONSIBLE |
1. Submit a letter request for review of documents, complete with pertinent facts and attachments | 1.1 Receive, record documents and indorse to City Legal Officer | None | 3 minutes | Administrative Assistant II |
1.2 Review document, make marginal notes and appoint staff who will research and review the legal documents | None | 50 minutes | City Legal Officer | |
1.3 Conduct appropriate research, investigation, and review of legal documents | None | 10 days | Legal Assistant II | |
1.4 Make a final review on the legal documents. | None | 30 minutes | City Legal Officer | |
1.5 Finalize and print drafted opinion. | None | 30 minutes | Legal Assistant II | |
1.6 Initial the drafted legal opinion | None | 10 minutes | City Legal Officer | |
1.7 Release the final document | None | 10 minutes | Administrative Assistant II | |
Total | None | 10 days and 143 minutes |