The Office of the City Mayor recognizes the right of each child to education thus the Scholarship Program. New scholarship applications are accepted and processed during the 1^st semester of every school year, while renewal of applications are accepted and processed during the 2^nd semester. Qualifiers are given certificates of scholarship for enrolment.

 

 

Office or Division:	Office of the City Administrator
Classification:	Simple Transaction
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Residents only
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
-Certificate of Registration	-Educational Institution
-Certificate of Grades	-Educational Institution
-Meralco and Water bill	-Meralco, Primewater
-Government Issued Identification Card of the Client (1 photocopy)	-BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG, PhilHealth, LTO, School
-Community Tax Certificate (1 original)	-Barangay Hall/Malolos City Hall
-Barangay Certificate of Indigency (1 original)	-Barangay Hall
- Social Case Study	-OCSWDO
- Certificate of employment (for CGM employees)	-OCHRMO
-Certificate of Appointment (for Barangay officials and volunteers)	-Barangay/DILG
-Certificate of membership or ID (for Solo Parents, PWD, Anak ng TODA)	-Organization
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Wait for the opening of on-line application	1. To open link of on-line application, isskolar.maloloscity.gov.ph	None	5 mins	Scholarship TWG
2. Upload required document and fill-up the necessary form	2. Receive the required documents and check for completeness	None	5 mins	Scholarship TWG
3. Wait for a Notification of the Scholarship Grant	3. Processing of application including notifications	None	15 days after closing of on-line application	Scholarship TWG
	TOTAL:		15 working days 10 minutes after the closing of on-line application

These are personal requests of clients which are acted upon by the City Administrator by way of approving it or referring the letter/document to the concerned offices, agencies and personnel for appropriate action.

 

Office or Division:	Office of the City Administrator/Inter-Office Coordination and Administrative Division
Classification:	Simple Transaction
Type of Transaction:	G2C – Government to Citizen, G2B – Government to Business, G2G – Government to Government
Who may avail:	All clients
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Request Letter (1 original copy, duly signed by the requesting party and Photocopy of Identification Card w/ contact number)	Citizens
For proposals (detailed project proposal and business profile if applicable w/ contact information)	Businesses
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit Request Letter/documents/ Proposals, etc.	Receives and checks documents/letters	None	3 minutes	Administrative Staff Office of the City Administrator
	Recording of documents/letters	None	3 minutes	Administrative Staff Office of the City Administrator
	For Action	None	10 minutes – 1day	City Administrator
	Releases/ endorses documents/letter	None	8 minutes	Administrative Staff Office of the City Administrator
	TOTAL	None	23 minutes to 1 day

These are details of programs, plans, projects and activities (PPA) that is proposed for implementation as well as reports of on-going PPA’s that is reviewed by the City Administrator for the approval and information of the Local Chief Executive.

Office or Division:	Office of the City Administrator/Inter-Office Coordination and Administrative Division
Classification:	Simple Transaction
Type of Transaction:	G2G – Government to Government
Who may avail:	All clients
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
PPA details (with cover letter signed by the Department Head and other documents as necessary for validation	Concerned Departments
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit Request Letter/documents/ Proposals, etc.	1. Receive all necessary documents, with special attention to the date of completion of the report	None	5 minutes	Administrative Staff Office of the City Administrator
	2. Review the documents. Draft recommendations based on the findings.	None	1 hour	Administrative Officer
	3. Start the process of endorsing the documents by having the recommendation reviewed and signed by the City Administrator, and endorse to the Office of the LCE.	None	10 minutes	Administrative Officer and City Administrator
	TOTAL	None	1 hour and 15 minutes

These are personal requests of clients which are acted upon by the City Administrator by way of approving it or referring the letter/document to the concerned offices, agencies and personnel for appropriate action.

Office or Division:	Office of the City Administrator/Inter-Office Coordination and Administrative Division
Classification:	Simple Transaction
Type of Transaction:	G2G – Government to Government
Who may avail:	All clients
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Documents/Request (Travel Orders, Trip Tickets, CEI, Leaves, etc.)	Concerned Departments
2. Purchase Requests (signed by requesting department head. Disbursement Vouchers (signed by the City Accountant and City Treasurer with all attached documents)	Concerned Departments
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit Request Letter/documents/ Proposals, etc.	Receives and checks documents/letters	None	3 minutes	Administrative Staff Office of the City Administrator
	Recording of documents/letters	None	3 minutes	Administrative Staff Office of the City Administrator
	For Action	None	10 minutes – 1day	City Administrator
	Releases/endorses documents/letter	None	8 minutes	Administrative Staff Office of the City Administrator
2. Submit Financial Documents (Purchase Request, Disbursement Vouchers)	Receives and checks completeness of PR and DV	None	15 minutes	Administrative Officer Office of the City Administrator
	Recording of PR and DV	None	5 minutes	Administrative Officer Office of the City Administrator
	For Signature/Initial	None	10 minutes – 1day	City Administrator
	Releases/endorses financial documents to the next concerned department	None	6 minutes	Administrative Officer Office of the City Administrator
	TOTAL	None	1 hour to 1 day

These are details of the IEC materials, plans and manuals regarding the Programs, Projects and Activities that is being implemented by the City Government of Malolos.

Office or Division:	Office of the City Administrator
Classification:	Simple Transaction
Type of Transaction:	G2G – Government to Government
Who may avail:	All clients
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Details of the programs, projects and activities (PPA) must be attached along with a cover letter signed by the Department Head; for meetings, official invitations must be attached; other documents as necessary for validation	Concerned Departments
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit details of the programs, projects and activities (PPA) for meetings, official invitations must be attached	1. Receive all necessary documents, with special attention to the date of the invitation	None	5 minutes	Administrative Staff Office of the City Administrator
	2. Review the details of the PPAs, attend meetings if any. Draft recommendations based on the report/presentation of the offices.	None	1 hour (or depending on the duration of the meeting, if any)	Administrative Officer Supervising Admin Officer/ Development Management Officer City Administrator
	3. Start the process of endorsing the recommendations, reviewed and signed by the City Administrator, and endorse to the concerned offices.	None	10 minutes	Administrative Officer
	TOTAL	None	1 hour and 15 minutes

These are details of the IEC materials, plans and manuals regarding the Programs, Projects and Activities that is being implemented by the City Government of Malolos.

Office or Division:	Office of the City Administrator
Classification:	Simple Transaction
Type of Transaction:	G2G – Government to Government
Who may avail:	All clients
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
PPA details (with cover letter signed by the Department Head and other documents as necessary for validation	Concerned Departments
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit Request Letter/docum ents/ Proposals, etc.	1. Receive all necessary documents, with special attention to the date of completion of the IEC materials, plans or office manuals and their validity.	None	5 minutes	Administrative Staff
	2. Review the documents. Draft recommendations based on the findings	None	1 hour	Administrative Officer
	3. Start the process of endorsing the documents by having the recommendation reviewed and signed by the City Administrator, and endorse to the Office of the City Mayor.	None	10 minutes	Administrative Officer City Administrator
	TOTAL	None	1 hour and 15 minutes

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	New Business Application
Who may avail:	Business Owners
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
DTI		Department of Trade and Industry
SEC (If Partnership or Corporation)		Securities and Exchange Commission
CDA (If Cooperative)		Cooperative Development Authority
Occupancy		Office of the City Engineer
Contract of Lease (If Renting)		Lessor
Notarized Consent from Owner (If allowed to use property without rent)		Property Owner
Barangay Clearance		Barangay Hall where the Business is located
*Sanitary Permit (If needed) see page		Office of the City Health Officer
CEDULA		Office of the City Treasurer
Fire Safety Inspection Certificate		Bureau of Fire Protection
*Authorization Letter (Single Proprietor)		Business Owner
*Secretary Certificate (for Corporation or Cooperative)		Corporate Secretary
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive application form and documentary requirements. 1.2 Assess business tax and regulatory fees. Issue order of Payment	None	1 Hour	Ralph Alfred M. Dela Cruz (window 1) Jerome J. Cajucom (window 2) Honorata DC. Cruz (window 3b) Keith B. Caluag (window 3a) Rosette P. Pangilinan (window 3c) ASSESSMENT OFFICERS
2. Pay to the cashier.	2.1 Receive payment. Issue Official receipt.	Based on the Revenue Code of the City of Malolos 2004 (Chapter III ARTICLE A Section 3.A.01,) (Chapter IV ARTICLE E section 4.E.01, ARTICLE F Section 3.H.01., ) HLRB Resolution No. 912 S.2013 (1),Provincial Ordinance No. C-005, Article VII, Section 45	1 Hour	Ma. Luisa F. Arellano CASHIER
3.Claim Business Permit	3.1 Receive documentary requirements. 3.2 Release business permit.	None	2 Hours	Bernadette Ann V. Agcaoili RELEASING OFFICER
		TOTAL:	4 Hours

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Renewal Business Application
Who may avail:	Business Owner
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Basis for computing tax (BIR Returns or Book of Sales)		Bureau of Internal Revenue, Notary Public
POS System Generated Report (for those using POS Machine)		Store
Barangay Clearance (if needed)		BPLO / Barangay Hall (where business is located)
*Certifications/permits from other agencies (if applicable) see page
*Authorization Letter (Single Proprietor)		Business Owner
*Barangay Business Permit if Needed		Barangay Hall where the Business is located
CEDULA		Office of the City Treasurer
*Secretary Certificate (for Corporation or Cooperative)		Corporate Secretary
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive application form and documentary requirements. 1.2 Assess business tax and regulatory fees. Issue order of Payment	None	1 Hour	Ralph Alfred M. Dela Cruz (window 1) Jerome J. Cajucom (window 2) Honorata DC. Cruz (window 3b) Keith B. Caluag (window 3a) Rosette P. Pangilinan (window 3c) ASSESSMENT OFFICERS
2. Pay to the cashier	2.1 Receive payment. Issue Official receipt.	Based on the Revenue Code of the City of Malolos 2004 (Chapter III ARTICLE A Section 3.A.01 Chapter IV ARTICLE E section 4.E.01) ARTICLE F Section 3.H.01., (1),Provincial Ordinance No. C-005, Article VII, Section 45	1 Hour	Ma. Luisa F. Arellano CASHIER
3.Claim Business Permit	3.1 Receive documentary requirements. 3.2 Release business permit	None	2 Hours	Bernadette Ann V. Agcaoili RELEASING OFFICER
		TOTAL:	4 Hours

Office or Division:	Business Permit and Licensing Division
Classification:	Complex
Type of Transaction:	Closure Business Application
Who may avail:	Government to Business
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Basis for computing tax (BIR Returns, Book of Sales or Sworn declaration of gross receipts)		Bureau of Internal Revenue, Notary Public
POS System Generated Report (for those using POS Machine)		Store
Barangay Business Closure		BPLO / Barangay Hall (where business is located)
Latest Original Business Permit		Business Owner
Business Registration Plate		Business Owner
Affidavit of Closure (Single Proprietor)		Notary Public
Board Resolution of Closure (Partnership, Corporation, Cooperative)		Board of Directors
Authorization Letter (Single Proprietor) for representative		Business Owner
Secretary’s Certificate (for Corporation or Cooperative) for representative		Corporate Secretary
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPON SIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive application form and documentary requirements. 1.2 Assess business tax and regulatory fees. Issue order of Payment	None	1 Hour	Ralph Alfred M. Dela Cruz (window 1) Jerome J. Cajucom (window 2) Honorata DC. Cruz (window 3b) Keith B. Caluag (window 3a) Rosette P. Pangilinan (window 3c) ASSESSMENT OFFICERS
2. Pay to the cashier.	2.1 Receive payment. Issue Official receipt.	Based on the Revenue Code of the City of Malolos 2004 (Chapter II ARTICLE I.Section 3.I.11.)	1 hour	Ma. Luisa F. Arellano CASHIER
3.Claim Certificate of Closure	3.1 Receive documentary requirements. 3.2 Release Certification of Closure	None	2 Hours	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	4 Hours

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	No Business Application
Who may avail:	Government to Business, Government to Client
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Request letter		Applicant
Barangay Indigent Certificate		Barangay Hall where the applicant resides
Photocopy of Government issued ID		Applicant
*Written Authority of the Representative if Needed		Applicant
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPON SIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Accept accomplished application form and documentary requirements.	None	30 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
2. Claim the Certificate of No Business	2.1 Release the certificate of no business.	None	30 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	1 Hour

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Parade Application
Who may avail:	All
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Written Application, Sketch / Route		Applicant
Photocopy of Government issued ID		Applicant
*Authorization Letter (if needed)		Business Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive accomplished application form and documentary requirements. Assess regulatory fees	None	30Minutes	Honorata DC. Cruz REQUEST PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. Issue Official receipt.	₱150/day	15 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Parade Permit	3.1 Release the parade permit.	None	15 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	1 Hour

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Advertisement Application
Who may avail:	Business Owner
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Permit from the Provincial Government of Bulacan		Bulacan Capitol
Photocopy of Government issued ID		Applicant
Authorization Letter (if needed)		Business Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPON SIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive accomplished application form and documentary requirements. 1.2 Assess regulatory fees.	None	30 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	Based on the Revenue Code of the City of Malolos 2004 (CHAPTER III ARTICLE T. Section 3.T.01.)	15 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Advertisement Permit	3.1 Release the advertisement permit.	None	15 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	1 Hour

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Film Making Permit Application
Who may avail:	Government to Business, Government to Client
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Written Application		Applicant
Photocopy of Government issued ID		Applicant
*Authorization Letter (if needed)		Business Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive accomplished application form and documentary requirements. 1.2 Assess regulatory fees.	None	30 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	₱1,000/day	15 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Film Making Permit	3.1 Release the film making permit.	None	15 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	1 Hour

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Cockfighting Application
Who may avail:	Anyone
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Written Application		Applicant
Photocopy of Government issued ID		Applicant
*Authorization Letter (if needed)		Business Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPON SIBLE
1. Submit the accomplished application form and documentary requirements.	1.1 Receive accomplished application form and documentary requirements. 1.2 Assess regulatory fees.	None	30 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	Based on the Revenue Code of the City of Malolos 2004 (CHAPTER III ARTICLE F. Section 3.F.02.)	15 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Cock Fighting Permit	3.1 Release cockfighting permit.	None	15 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	1 Hour

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Hauling and Trucking Permit Application
Who may avail:	Anyone
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Written Application		Applicant
Photocopy of Government issued ID		Applicant
*Authorization Letter (if needed)		Business Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive accomplished application form and documentary requirements. 1.2 Assess regulatory fees.	None	30 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	Based on the CITY ORDINANCE No. 39-2017	15 Minutes	Ma. Luisa F. Arellano CASHIER
3. Hauling and Trucking Permit.	3.1 Release the Hauling and trucking permit.	None	15 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	1 Hour

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Security Guard, Watchmen and Private Detective Permit Application
Who may avail:	Government to Business, Government to Client
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Written Application		Applicant
Photocopy of Government issued ID		Applicant
*Authorization Letter (if needed)		Business Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Receive accomplished application form and documentary requirements. 1.2 Assess regulatory fees.	None	30 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	₱150	15 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Security Guard, Watchmen and Private Detective Permit	3.1 Release the security guard, watchmen and private detective permit.	None	15 Minutes	Honorata DC. Cruz REQUEST PROCESSOR
		TOTAL:	1 Hours

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Renewal of Franchise Permit Application
Who may avail:	Government to Business
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Original owner’s copy of the previous Franchise		Applicant
Community Tax Certificate		Office of the City Treasurer
Barangay Clearance		Barangay Hall where the Operator reside
Toda Certificate		Toda
FETODAMBI Certificate		FETODAMBI President
OR/CR		Land Transportation Office
Valid Driver’s License		Land Transportation Office
*Authorization Letter (if needed)		Tricycle Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Accept accomplished application form and requirements, Tricycle inspection upon checking the application	None	1 Hour	Jesus F. Fernandez MTOP PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	₱365	30 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Franchise Permit	Release MTOP / Franchise	None	30 Minutes	Jesus F. Fernandez MTOP PROCESSOR
		TOTAL:	2 Hours

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Renewal of Franchise Application
Who may avail:	Government to Client
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Original owner’s copy of Franchise		Applicant
Community Tax Certificate		Office of the City Treasurer
Barangay Clearance		Barangay Hall where the Operator resides
Toda Certificate		Toda
FETODAMBI Certificate		FETODAMBI President
OR/CR		Land Transportation Office
Valid Driver’s License		Land Transportation Office
*Authorization Letter (if needed)		Tricycle Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Accept accomplished application form and requirements, Tricycle inspection upon checking the application	None	1 Hour	Jesus F. Fernandez MTOP PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	₱100	30 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Motorized Tricycle Operators Permit	3.1Release MTOP / Franchise	None	30 Minutes	Jesus F. Fernandez MTOP PROCESSOR
		TOTAL:	2 Hours

Office or Division:	Business Permit and Licensing Division
Classification:	Simple
Type of Transaction:	Dropping of Franchise Application
Who may avail:	Government to Client
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Original owner’s copy of Franchise		Applicant
Community Tax Certificate		Office of the City Treasurer
TODA Certificate		TODA
OR/CR		Land Transportation Office
*Deed of Sale of Franchise if bought		Franchise Seller
Valid Driver’s License		Land Transportation Office
*Authorization Letter (if needed)		Tricycle Owner
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submit the accomplished application form and documentary requirements.	1.1 Accept accomplished application form and requirements.	None	1 Hour	Jesus F. Fernandez MTOP PROCESSOR
2. Pay to the cashier.	2.1 Receive payment. 2.2 Issue Official receipt.	₱50	30 Minutes	Ma. Luisa F. Arellano CASHIER
3. Claim the Dropping Certificate	3.1 Release dropping certificate	None	30 Minutes	Jesus F. Fernandez MTOP PROCESSOR
		TOTAL:	2 Hours

OFFICE OR DIVISION:	Business Permit and Licensing Division
CLASSIFICATION:	Simple
TYPE OF TRANSACTION:	Complaint
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Complaint Form		BPLO
Authorization Letter (if needed)		Applicant
CLIENT STEPS	AGENCY ACTIONS	PERSON RESPONSIBLE
1.Secure and Accomplish Complaint Form	Give complaint form.	Honorata DC. Cruz COMPLAINT OFFICER
2. File Complaint Form and Evidence	2.2 Serve Copy of Complaint & Evidence	Danilo L. Pantino Rodelio P. Dela Cruz PROCESS SERVER
	2.3 Conference/Hearing – Preside on conference. 2.4 Receive controverting statement and evidence.	Atty. Aida S. Bernardino BUSINESS PERMIT AND LICENSING OFFICER IV
	2.5 Render resolution. 2.6 Furnish copies to both parties.	Atty. Aida S. Bernardino BUSINESS PERMIT AND LICENSING OFFICER IV

SECTOR	REQUIREMENTS AND RELEVANT SECTIONS IN THE SANITATION CODE OF THE PHILIPPINES
Food establishments	● Sanitary Permit (Section 14) ● Health Certificates for Employees (Section 15)
Markets and Abattoirs	● Chapter IV
Public Laundry	● Sanitary Permit (Section 37)
Schools and Health Services	● Chapter VI
Industrial Establishments	● Chapter VII
Public Swimming or Bathing Places	● Sanitary Permit (Section 51)
Bus Terminals and Service Stations	● Chapter IX
Dance Halls and Night Clubs	● Chapter XI
Tonsorial and Beauty Establishments	● Sanitary Permit (Section 58)
Massage Clinics and Sauna Bath Establishments	● Sanitary Permit (Section 60) ● Health Certificates for Employees (Section 62)
Hotels, Motels, Apartments, Lodging, Boarding or Tenement Houses and Condominiums	● Sanitary Permit (Section 64) ● Health Certificates for Employees (Section 64)
Ports, Airport and Aviation Services	● Chapter XV
Burial Grounds	● Sanitary Permit (Section 93) ● Registration Certificates for Embalmers (Section 94)

1. Bangko
2. Terminal ng bus at iba pang terminal ng mga pampublikong sasakyan
3. Simbahan (na ikakabit sa labas ng simbahan lamang)
4. Pampublikong Parke
5. Department Stores
6. Entertainment Places
7. Gasolinahan at himpilan nito
8. Groceries (higit sa lahat ang bukas ng 24 oras)
9. Ospital at Klinika
10. Hotels at iba pang kawig na establisyimento (privacy installations: Seksyon 5 (1) (g)
11. Internet cafes
12. Lending Firms at Insurance Companies
13. Money Changers at Money Couriers
14. Car dealership at iba pang kahawig na establisyimento
15. Malls
16. Pawnshops
17. Restaurants, Fast food chains o mga kainan
18. Mga Pribado at Pampublikong Paaralan kasama ang mga Kolehiyo at Unibersidad
19. Private Residentital Subdivision (parks, entrance at exit gate)
20. Pantalan at mga Terminal Ports
21. Sports Centers
22. Sinehan at Pook Tanghalan
23. At iba pang establisyimento na nagbibigay o nagtutustos ng serbisyong pampubliko.

1. All gasoline stations construction/lube bay
2. Rice and corn mills involving batch processes with capacity greater than 1 ton/hr.
3. LPG stations and refiling centers
4. All community-based forest management projects
5. Mineral extraction/ quarry projects (5 has and below)
6. Wood crafts and furniture (with spray painting booth)
7. Batching plant (asphalt and concrete)
8. Construction of Cell sites and relay stations without access roads
9.Cattle fattening projects
10. Building with four (4) storey, including basements
11. All construction of warehouses
12. All ice plants and similar establishments
13. All construction of bus terminals
14 Hollow-block making
15. Construction/ operation of private/public markets
16. Livestock farms – piggery, poultry, quail, duck and other similar agricultural businesses
17. Construction of hotels, inns, motels, lodging houses and similar accommodations
18. Carwash establishments
19. Motor vehicle repair shops
20. Funeral service establishments with embalming operation
21. Other projects/ undertakings/ business establishments not listed above but deemed necessary to obtain PECC.

1. Butterfly farming
2. Flowers/ ornamentals production and sale, including landscaping
3. Individual residential houses
4. Garments manufacturing limited to cutting and/ or sewing
5. Cottage industry (e.g. manufacture of stiffed toys, handicrafts, gift wares, etc.)
6. Retail stores
7. Computer shops/ rentals
8. Video shops/ rentals
9. Drugstores and similar establishments
10. Commercial / Cooperative Banks
11. Construction Hardware
12. Sari-sari stores
13. Market stalls
14. Barber/ parlor shops
15. Offices and similar establishments
16. Other projects/undertakings/business establishments not listed here but deemed necessary to issue a PCNC at the discretion of this office.
*Based on Provincial Ordinance No. C-005, Article VII, Section 45

OTHER REQUIREMENTS FROM OTHER AGENCIES
Line of Business	Office	Certificates/Clearance/ Registration
Banks, Pawnshop, Money Transfer/ Remittances/Foreign Exchange	Banko Central ng Pilipinas (BSP)	Certificate of Authority/Clearance/ Registration
Essential Retailer of Medicine/ Herbal Products, Import/Export of Drugs, Cosmetic, Products, Manufacturer of Drugs, Cosmetic Products	Food and Drug Administration (FDA)	License to Operate
Mobile Phone Supplier/Distributor, Dealer, Retailer, Radio Station, Other Telecommunication Services	National Telecommunications Commission (NTC)	NTC – Permit
LPG, Gasoline Station	Department of Energy	License to Operate/ Compliance Certificate
Insurance Company	Insurance Commission	Certificate of Authority
Lending Company, Financing Company	Security and Exchange Commission	Certificate of Authority
Diagnostic Center, Surgical Clinic, Birthing Home, Hospital, Blood Center/Bank, General Clinical Laboratory, Dental Laboratory, Dialysis Clinic, Drug Testing Laboratory, HIV Testing Laboratory, Psychiatric Care Facility, Radiation Facility	Department of Health	License to Operate
Manpower/Labor Services	Department of Labor and Employment (DOLE)	Certificate of Registration
Manpower/Labor Services going abroad	Philippine Overseas Employment Administration (POEA)	Certificate of Registration
Trucking/Hauling Services, Transport Service)	Land Transportation Franchising & Regulatory Board	LTFRB Franchise
Retailer Guns/Ammunition	National Police Commission	License to Operate
Security Agency	PNP – Civil Security Group – Supervisor Office for Security and Investigation Agency	License to Operate
Lotto Outlet	PCSO	PCSO Accreditation
Essential Retailer/Wholesaler/ Import/Export of Rice/Corn	National Food Authority	NFA License
Bingo, Casino	Philippine Amusement and Gaming Corporation (PAGCOR)	Certificate of Accreditation and Authority to Operate
Resorts	City Disaster Risk Reduction and Management Office (CDRRMO)	Inspection Report
Repair Services	Department of Trade and Industry (DTI)	Certificate of Accreditation
Retailer/Wholesaler/ Manufacturer/ Storage/ Exporter/Importer/Research/ Analysis/Instructional Program of Chemical Products	Philippine Drug Enforcement Agency	PDEA License
Retailer/Wholesaler/Manufacturer/ Importer/Exporter of CD/DVD	Optical Media Board	License to Operate
Travel and Tours, Hotel, Motel, Apartment Hotel, Mabuhay Accommodation	Department of Tourism	Certificate of Accreditation
Contractor/ General Engineering/ General Building/ Specialty and Trade	Department of Trade and Industry (DTI)	Contractor’s License
Any Business located inside the Subdivision	Home Owners Association	HOA Clearance