(Installation of tents, setup of sound systems, tables, chairs)

Office or Division:	Office of the City General Services Officer – Maintenance Division
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	Citizen of City of Malolos, All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Request Letter		1. Requesting Department/Office
		2. Organization
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Forward letter request for provision of items/equipment	Receive request letter. Attach Route Ship and forward to GSO	None	5 Minutes	OCGSO Staff
2. Sign in the clients Attendance Sheet	Take appropriate action/notation for the provision of services addressed to Community Services Section	None	5 minutes	Engr. Reynaldo S. Garcia City General Services Officer
	Schedule of Activity and notify requestor for confirmation of services	None	5 minutes	Donna S. Manansala Maintenance Supervisor
3. Sign Acknowledgement Receipt and Service Requisition Form (SRF)	Deliver services on the use of: a) Installation of Tents b) Setup Sound System c) Set up Tables and Chairs d) Set up movable stage	None	2 – 3 Hours 1 ½ Hours 1 Hour 2 Hours	Donna S. Manansala Maintenance Supervisor OCGSO Personnel (Maintenance)
Total Duration: 6 Hours, 20 Minutes

Office or Division:	Office of the City General Services Officer – Procurement and Property Management Division
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Canvass Form		1. Office of the City General Services Officer
2. Purchase Request		2. Department Head
3. Approved Purchase Request		3. HOPE/Office of the City Administrator
4. Controlled Purchase Request		4. Office of the City General Services Officer
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Request canvass price of necessary documents	1.1 Conduct canvassing of necessary items and for check by the Procurement Head to be forwarded to the requestor	None	1 – 2 Days	Noel R. Batanes Administrative Officer/Supply Officer I Victor G. Aldaba III Administrative Assistant II Jeunesse Ben C. Santos Administrative Aide I
2. Transmit Purchase Request duly singed by the requesting officer	2.1 Procurement and Management Division representative receive / record / encode 2.2 Purchase Request with Route ship and forward to Procurement Management Division	None	10 Minutes	Ma. Imelda A. Villena Administrative Aide I
3. Sign Client’s Attendance Sheet	3.1 Assess and counter sign Purchase Request for further correction on details (Below 800 thousand)	None	15 Minutes	Paul Marvin G. Gutierrez Supervising Administrative Officer (Supply Officer IV)
	3.2 Forward to General Services Officer for appropriate action (800 thousand above)	None	10 Minutes	Engr. Reynaldo S. Garcia City General Services Officer
	Assign Control Number	None	10 Minutes	Ma. Imelda A. Villena Administrative Aide I Alyssa May L. Pangilinan Administrative Aide I
	Transmit Controlled Purchase Request to Bids and Awards Committee (BAC) Office for any alternative mode of Procurement	None	10 Minutes	Ma. Imelda A. Villena Administrative Aide I
Total Duration: 1 Hour, 5 Minutes

Office or Division:	Office of the City General Services Officer – Procurement and Property Management Division
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Complete set of Approved document/s attached to Approved Purchase Request		1. Office of the City General Services Officer
2. Obligation Request (OBR)		2. Office of the City Budget Officer
3. BAC Resolution – Canvass and Award		3. BAC Secretariat
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Transmit complete document/s for preparation of Purchase Orders	1.1 Receive complete documents from BAC Bids and Awards Committee	None	5 minutes	Ma. Imelda A. Villena Administrative Aide I Paul Marvin G. Gutierrez Supervising Administrative Officer (Supply Officer IV)
2. Sign in Clients Logbook	Prepare Purchase Order	None	20 Minutes	OCGSO Procurement and Property Management Division Staff
	Assess/Countersign prepared Purchase Order for accuracy on detail	None	5 minutes	Paul Marvin G. Gutierrez Supervising Administrative Officer (Supply Officer IV)
	Forward Purchase Order to the City General Services Officer	None	5 Minutes	Ma. Imelda A. Villena Administrative Aide I
	Countersign the prepared Purchase Order and/or provide appropriate action for approval of HOPE	None	10 minutes	Engr. Reynaldo S. Garcia City General Serves Officer Paul Marvin G. Gutierrez Supervising Administrative Officer (Supply Officer IV)
	Prepare Transmittal to concerned office (OCM / Administrator Office)	None	5 Minutes	Paul Marvin G. Gutierrez Supervising Administrative Officer (Supply Officer IV)
	Transmit Purchase Order to Concerned Office (OCM / Administrator Office)	None	10 Minutes	Ma. Imelda A. Villena Administrative Aide I Ronaldo C. Estrella Administrative Aide I
	Receive approved Purchase Order / Contract Agreement / Services and assign control number of the P.O. and notify the Supplier for Inspection	None	10 Minutes	Paul Marvin G. Gutierrez Supervising Administrative Officer (Supply Officer IV) Ma. Imelda A. Villena Administrative Aide I
3. Fill out Notice of Delivery and request for inspection	Approve Notice of Delivery and request for inspection	None	5 Minutes	Engr. Reynaldo S. Garcia City General Services Officer
4. Deliver Items	Accept and Inspect Delivery a) Supply Management for goods b) Property Management for equipment c) Inspect delivery	None None None	15 Minutes 20 Minutes	Neneth P. Nicolas Warehouseman I Gerald G. Aldaba Administrative Officer (Record Officer) Agustin M. Surio Administrative Officer II
	Prepare Acceptance and Inspection Report (AIR)	None	10 minutes	Neneth P. Nicolas Warehouseman I Marjorie B. Gonzales Administrative Aide I Alyssa May L. Pangilinan Administrative Aide I
	Sign Acceptance and Inspection report (AIR)	None	5 Minutes	Engr. Reynaldo S. Garcia City General Services Officer
	Endorse complete documents	None	15 Minutes	Ma. Imelda A. Villena Administrative Aide I
	Receive complete documents	None
5. Sign in the Out-Going Logbook	Release complete documents	None		Ma. Imelda A. Villena Administrative Aide I
Total Duration: 2 Hours, 10 Minutes

Office or Division:	Office of the City General Services Officer – Procurement and Property Management Division
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Approved Requisition and Issuance Slip (RIS)		1. Office of the City General Services Officer
2. Acknowledgement Receipt		2. Office of the City General Services Officer
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Request for Office, Janitorial, Electrical and Other Supplies	Check items requested based on approved RIS	None	5 Minutes	Neneth P. Nicolas Warehouseman I
	Prepare requested supplies	None	5 Minutes	Neneth P. Nicolas Warehouseman I Agustin M. Surio Administrative Office II
2. Accept requested supplies	Issue requested supplies	None	Simple Transaction 25 Minutes Complex 90 Minutes	Neneth P. Nicolas Warehouseman I
3. Sign Acknowledgement Receipt	Encode/File Acknowledgement Receipt for monitoring purposes	None	5 minutes	Gerald G. Aldaba Administrative Officer Richelle Santiago Administrative Aide I
Total Duration:	Simple Transaction: 40 Minutes Complex Transaction: 1 Hour, 30 Minutes

Office or Division:	Office of the City General Services Officer – Maintenance Division
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Request letter		1. Requesting Department / Office
2. Repair and Acknowledgement Receipt		2. Office of the City General Services Officer
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Forward Request for Repair Works	Receive Request, Attach Route Shop, forward to City General Services Officer	None	5 minutes	Donna S. Manansala Supervisor Maintenance Division
	Approve of request / Notation for appropriate action	None	10 Minutes	Engr. Reynaldo S. Garcia City General Services Officer
	Forward Request to Maintenance Personnel schedule repair which includes: a) Electrical works b) Plumbing works c) Carpentry Works d) Motor Vehicles / Equipment E) Other Facility related works	None	5 minutes	Donna S. Manansala Supervisor Maintenance Division Robert C. San Pedro Administrative Aide I
2. Fill-out Repair and Request Slip	Receive RRS, indicate details / action to be performed (Findings/Recommendation)	None	10 Minutes	Robert C. San Pedro AAI Motor pool Mechanic
	Transmit Pre-repair inspection report to City Mayors Office / City Administrator Office for approval / notation	None	10 Minutes	Donna S. Manansala Supervisor Maintenance Division OCGSO Maintenance Staff
	Procure/Purchase necessary materials, supplies and spare parts needed	None	1 – 2 Days	Noel R. Batanes Administrative Officer I (Supply Officer I)
	Perform repair	None	1 Day	OCGSO Motor pool Mechanic OCGSO Maintenance Personnel
	Conduct post-repair inspection and prepare certificate of acceptance indicating that the work/service has been completed	None	10 Minutes	Robert C. San Pedro Administrative Aide I OCGSO Motor pool Mechanic
	Prepare Waste Material Report	None	5 minutes	Robert C. San Pedro Administrative Aide I
3. Sign Acknowledgement Receipt	File/Encode accomplished RRS, WMR and Acknowledgement Receipt	None	5 Minutes	Donna S. Manansala Supervisor Maintenance Division Mark Anthony S. Mayoralgo OCGSO Staff
Total Duration: 3 Days, 1 Hour

Office or Division:	Office of the City General Services Officer – Maintenance Division
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Request letter		1. Requesting Department / Office
2. Request letter with attached Route Slip		2. Office of the City General Services Officer
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Transmit Request	Receive Request, encode and attaché Route Slip forwarded to City General Services Officer	None	5 Minutes	Donna S. Manansala Supervisor Maintenance Div. Mark Anthony S. Mayoralgo
	Approve notation for the provision of requested facilities	None	5 Minutes	Engr. Reynaldo S. Garcia City General Services Officer
	Forward Letter Request with notation to LCE/Office if the City Administrator.	None	5 Minutes	OCGSO Staff
	Schedule/Reschedule activity and confirmation with the requestor	None	5 Minutes	Donna S. Manansala Supervisor Maintenance Div.
2. Sign Acknowledgement Receipt	Perform appropriate action on the request and Filing of Request and Acknowledgement Receipt	None	As need arises	OCGSO Maintenance Personnel
	Filing of request & Acknowledgement Receipt (RAR)	None	5 Minutes	Mark Anthony S. Mayoralgo Administrative Aide I
Total Duration: 25 Minutes and more as need arises

Office or Division:	Office of the City General Services Officer – Records and Archives Division
Classification:	Simple
Type of Transaction:	G2G – Government to Government
Who may avail:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Application Form		1. Land Transportation Office
2. Checklist Form		2. Motor pool Section / Office of the City General Services Officer
3. Certificate of Coverage		3. Government ServicesInsurance System (GSIS)
4. LTO Certificate of Registration (Photo Copy)		4. On file with the Office of the City General Services Officer
5. LTO Official Receipt (Photocopy)
6. Latest Motor Vehicle Photo
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit request for renewal of registration	1.1 Receive and Log Request	None	5 minutes	Victor G. Aldaba III Administrative Assistant II Jeunese Ben C. Santos Administrative Aide I
	1.2 Forward Request to City General Services Officer	None	5 minutes	Victor G. Aldaba III Administrative Assistant II
	1.3 Conduct pre-inspection based on maintenance checklist	None	30 Minutes	Robert San Pedro Administrative Aide I Motor pool Mechanic
2. Conduct Vehicle Emission Test	2.1 Submit motor vehicles for emission testing	Vehicle / Truck - ₱750.00 / Unit Motorcycle - ₱560.00 / Unit	1 Day	Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos Administrative Aide I
3. LTO Inspect Vehicle and prepare Billing Statement	3.1 Assist during inspection of LTO and submit complete document	None	2 Hours	Assigned Official Driver – Concerned Department
	3.2 Prepare Obligation Request (ALOBS)	None	10 Minutes	Ma. Corazon M. Chico Administrative Aide I
	3.3 Transmit ALOBS to City Budget Office for budget appropriation	None	10 Minutes	Ma. Imelda A. Villena Administrative Aide I
4. Prepare Order of Payment (LTO)	4.1 Payment of Motor Vehicle Registration Fee to LTO	As per LTO Computation / Evaluation	1 Day	Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos AA I
5. Issuance Original Certificate of Registration and Official Receipt	5.1 Encode and file original copy of certificate registration and official receipt	As per LTO computation	3 – 4 Days	Juenesse Ben C. Santos Administrative Aide I
Total Duration: 5 days, 3 Hours

Office or Division:	Office of the City General Services Officer - Records and Archives Division
Classification:	Highly Technical
Type of Transaction:	G2G – Government to Government
Who may avail:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Completely filled-up GSIS application		1. Government Services Insurance System (GSIS)
2. Updated Report of Building Content		2. City General Services Office
3. Latest Photo of Building		3. City General Services Office
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Forward / Send Notice to LGU for renewal of Building Insurance	1.1 Secure application form and fill-up	None	5 minutes	Gerald G. Aldaba Administrative Officer I Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos AA I
	1.2 Prepare updated Building Content with Depreciation Cost	None	2 Days	Victor R. Santiago Supervising Administrative Officer IV Richelle Santiago Administrative Aide I
	1.3 Submit complete documents to GSIS for Building	None	1 Day	Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos Administrative Aide I
2. GSIS prepare Billing Statement	2.1 Prepare Obligation Request (ALOBS)	None	10 Minutes	Ma. Corazon M. Chico Administrative Aide I
	2.2 Transmit prepared Obligation Request to City Budget Office for appropriation	None	10 Minutes	Ma. Imelda A. Villena Administrative Aide I
3. GSIS prepare Order of Payment	3.1 Payment of Building insurance	As per computed by GSIS	1 Day	Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos Administrative Aide I
4. GSIS issue Certificate Insurance Policy	4.1 Encode and File Original Copy of Insurance Policy LGU owned Building / Property	None	1 Day	Victor R. Santiago Supervising Administrative Officer IV Richelle Santiago Administrative Aide I
Total Duration: 5 Days, 35 Minutes

OFFICE OR DIVISION:	Office of the City General Services Officer - Records and Archives Division
CLASSIFICATION:	Highly Technical
TYPE OF TRANSACTION:	G2G – Government to Government
WHO MAY AVAIL:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Completely filled-up GSIS application form		1. Government Services Insurance System (GSIS)
2. Photocopy of OR and CR		2. Office of the City General Services Officer
3. Stencil Motor and Chassis number		3. Office of the City General Services Officer – Motor pool
4. Latest Motor Vehicle Photo		4. Office of the City General Services Officer
CLIENTS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Forward / Send Notice to LGU for renewal of LGU-owned motor vehicle insurance	1.1 Secure application form and fill-up	None	5 Minutes	Victor R. Santiago Supervising Administrative Officer IV Gerald G. Aldaba Administrative Officer I
	1.2 Prepare photocopy of Original Receipt and Certificate of Registration – OR/CR	None	5 Minutes	Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos Administrative Aide I
	1.3 Submit prepared and complete document to GSIS	None	1 Day
2. GSIS prepare Billing Statement for motor vehicle	2.1 Prepare Obligation Request (ALOBS)	None	10 Minutes	Ma. Corazon M. Chico Administrative Aide I
	2.2 Transmit prepared Obligation Request (ALOBS) to City Budget Office for appropriation	None	10 Minutes	Ma. Imelda A. Villena Administrative Aide I
	2.3 Secure advise for check at accounting department	None	10 Minutes	Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos Administrative Aide I
	2.4 Payment of Motor Vehicle	None	1 Day	Victor G. Aldaba III Administrative Assistant II Juenesse Ben C. Santos Administrative Aide I
3. GSIS issue Certificate Insurance Policy	3.1 Encode and File Original copy of Insurance Policy LGU owned Motor Vehicle	None	1 Day	Victor R. Santiago Supervising Administrative Officer IV Juenesse Ben C. Santos Administrative Aide I
Total Duration: 3 Days, 40 Minutes

OFFICE OR DIVISION:	Office of the City General Services Officer
CLASSIFICATION:	Simple
TYPE OF TRANSACTION:	G2G – Government to Government
WHO MAY AVAIL:	All Departments/Office’s
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Request Letter signed and approved by the City Mayor / City Administrator		1. Office of the City Mayor
CLIENTS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present / Submit Approved Request Letter signed and Approved by the Local Chief Executive / City Administrator	1.1 Received and checked if the conflict in schedule	None	5 Minutes	James S. Ventura and other OCGSO personnel
	1.2 Schedule the date and time of the request and how many participants
2. Check requested venue to discuss set-up and what equipment are needed to provide	2.1 Check and inspect the venue and list down equipment needed to provide	None	25 Minutes	Donna S. Manansala Maintenance Supervisor Agustin Surio Administrative Assistant II
	2.2 Supervised arrangement of venue	None	1 Hour	Mark Anthony S. Mayoralgo Administrative Aide I
	2.3 Provide Assistance for operation of Sound System	None	1 Hour	Agustin Surio Administrative Assistant II
Total Duration: 1 Hour, 30 Minutes

OFFICE OR DIVISION:	Office of the City General Services Officer – Records and Archives Division
CLASSIFICATION:	Highly Technical
TYPE OF TRANSACTION:	G2G – Government to Government
WHO MAY AVAIL:	All Departments/Office’s Barangays / Schools
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Inventory Form		1. Office of the City General Services Officer and End-user
2. Property Acknowledgement Receipt (PAR)		2. Office of the City General Services Officer – Records Division
3. Sales Invoice, Purchase Order		3. Office of the City General Services Officer
CLIENTS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Receives notice of inventory taking activities	1.1 Issuance of schedule of inventory and memorandum for various offices	None	2 Days	Engr. Reynaldo S. Garcia City General Services Officer Victor R. Santiago Supervising Administrative Officer IV
	1.2 Conducts Physical Inventory of movable assets with inventory committee	None	2 Days / Offices	Inventory Committee Team
	1.3 Reconciliation of Inventory Report	None	3 Days / Offices	Inventory Team
	1.4 Preparation of Final Inventory Report	None	3 Days / Offices	Inventory Team
2. Sign Final Report as end-user	2.1 Submit Final Inventory Report to: a) Commission on Audit b) City Accounting Office c) Local Chief Executive	None	1 Day	Inventory Team
Total Duration: 11 Days per office