Office or Division:	Office of the City Veterinarian (OCV)
Classification:	Simple
Type of Transaction:	Government to Citizen
Who may avail:	Residents of Malolos who are livestock raisers or pet owners.
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
-Must be residents of Malolos -livestock raisers / pet owners		Walk – in / call / Fb page / text to the OCV
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSIN G TIME	PERSON RESPONSI BLE
1	Appointment thru text, call or walk – in.	0	30 minutes	City Veterinarian / Staff
2	History taking and Physical Examination	0	5 minutes	City Veterinarian
3	Treatment of animals	0	5 minutes	City Veterinarian

Office or Division:	Office of the City Veterinarian (OCV)
Classification:	Simple
Type of Transaction:	Government to Citizen
Who may avail:	Constituents of Malolos
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Without request		Routine roving and catching of stray dogs and cats.
With Request - Request letter - Via text / call or social media		Office of the City Veterinarian (OCV) - Address to the OCM or OCV - Send to the OCM or OCV
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSIN G TIME	PERSON RESPONSI BLE
1	Verification of letter / call / text / Social media.	0	10 minutes	City Veterinarian / Staff
2	Preparation of vehicles, equipment and pound keepers. Locator slip prepared and submitted to OCHRMO via HRIS	0	5 minutes	City Veterinarian / Pound keeper
3	Proceed to the area concern (stray dogs)	0	2 hours	Poundkeeper
4	Transport of seized animals to the City Pound.	0	30 minutes	Poundkeeper
5	Redemption of seized animals (penalty)	P500 (RA 9482)	20 minutes	Pet Owner Cashiers/Office of the City Treasurer

Office or Division:	Office of the City Veterinarian (OCV)
Classification:	Simple
Type of Transaction:	Government to Citizen
Who may avail:	Constituents of Malolos
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Veterinary Health Certificate		License Veterinarian (subject for inspection before issuance of Veterinary Health Certificate)
2. Shipping Permit		Provincial Veterinary Office / BAI
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSIN G TIME	PERSON RESPONSI BLE
1	Checking and verification of VHC and SP.	0	5 minutes	Meat Inspector
2	Ante – mortem Inspection	0	2 minutes / hog	Meat Inspector
3	Post – mortem Inspection	0	2 minutes / hog	Meat Inspector
4	Issurance of Meat Inspection Certification (MIC)	0	3 minutes	Meat Inspector
5	Weighing and recording of weights and submitted to the collector.	P70.00 / Carcass	4 minutes	Weigher (weighing only) MAPUMA (collection of fee)

Office or Division:	Office of the City Veterinarian (OCV)
Classification:	Simple
Type of Transaction:	Government to Citizen
Who may avail:	Constituents of Malolos
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
A. Pet owners must be a resident of Malolos ;		Interview and identification card.
B. Animals must be apparently healthy ;		History taking and physical examination.
C. Dogs and cats must at least 3 months		Date of birth of animals.
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSIN G TIME	PERSON RESPONSI BLE
1	For Barangays Mass Anti – Rabies Vaccination - Request letter address to the Mayor or OCV - Walk – in Clients - Via text / call / FB Page or social media	0	4 hours 5 minutes	Barangay Officials Office of the City Veterinarian (OCV) Pet owners Office of the City Veterinarian (OCV)
2	History taking of the Animals.	0	5 minutes	City Veterinarian / staff
3	Physical examination of the Animals.	0	5 minutes	City Veterinarian / staff
4	Vaccination	0	1 minute	City Veterinarian / staff